If for any reason, you are not completely satisfied with a purchase, we invite you to review our Policy on refunds and returns. This Return and Refund Policy was generated as per the international standard policies. 

The following terms are applicable for any products that you purchased with UF Collection

Interpretation and Definitions


The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.


For the purposes of this Return and Refund Policy:

● “Company” (referred to as either “the Company,” “we,” “us,” or “our” in this Agreement) refers to  UF Collection .

● “Goods” refers to the items offered for sale on the Service.

● “Orders” means a request by you to purchase Goods from Us.

● “Service” refers to the Website.

● “Website” refers to  UF Collection , accessible from  UF Collection.

● “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so. 

The deadline for cancelling an Order is 30 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. 

In order to exercise your right of cancellation, you must inform UF Collection of your decision by means of a clear statement. You can inform us of your decision by:

● By visiting this page on our Website: UF Collection.

● By sending us an Email.

We will give you the response no later than 3 working days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In Order for the Goods to be eligible for a return, please make sure that:

● Full priced product(s) can be exchanged or refunded within 30 days of purchase – considering the products are unused and in their original packing. 

● Sale/Discounted Items:

  • Sale items can only be exchanged within 30 days considering the exchange item is unused.

● The Goods were purchased in the last 30 days

● The Goods are in the original packaging

● The following Goods cannot be returned:

● The supply of Goods is made to your specifications or clearly personalized.

● The supply of Goods which, according to their nature, are not suitable to be returned deteriorate rapidly or where the date of expiry is over.

● The supply of Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

● The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods 

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods directly to the warehouse at the address mentioned on your parcel.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and track-able mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, you’d receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

● By visiting this page on our Website: UF Collection

● By sending us an Email.